How DANA and QRIS Records Are Used
Our Privacy Policy covers account details, phone verification, login activity, device signals and payment references created when you use DANA, OVO, GoPay or QRIS. Bank transfer and virtual account references may also be retained so we can match a cashier request with the correct account without
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exposing your full wallet credentials. We use these records to confirm account ownership, investigate a stalled status and protect the route between login and the lobby. A request involving identity or access is handled where local law permits, and eligibility depends on local law. If you
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are in Jakarta or elsewhere in Indonesia, the same policy applies to the records connected with your account, subject to applicable local requirements. The current policy wording controls if a payment provider asks for additional verification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.